Privacy Policy

The Board Company
Carpenter Court
1 Maple Road
Bramhall
Cheshire
SK7 2DH

Phone: 0333 7722043

Key Details

This Privacy Policy explains how The Board Company collects, uses and protects any information that you provide when using this website.

If you are asked to provide information when using this website, it will only be used in accordance with this Privacy Policy.

We may update this policy from time to time. The latest version will always be published on this page.

Last updated: 12 February 2026

If you have any questions about this policy, please contact us using the details above.

Introduction

We collect and use certain information about individuals in order to provide products and services, respond to enquiries and operate our website effectively.

We may also collect anonymised data to help us understand how visitors use our website so we can improve our services and user experience.

What Data We May Collect

We may collect the following information:

Full name
Contact information, including email address and phone number
Business name (where provided)
General location information
Website usage data
Information relevant to enquiries, quotations or orders

How We Use Your Data

We collect this data to help us operate our business and provide services. Specifically, we may use your data to:

Respond to enquiries submitted via our website or email
Process and fulfil orders
Provide quotations or service information you have requested
Improve website performance, design and content
Maintain internal records

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract – Where processing is necessary to supply products or services you request
Legitimate Interests – To operate and improve our business and website
Consent – Where you have clearly agreed for us to process your personal data (for example, submitting a contact form)

You can withdraw consent at any time by contacting us.

Data Storage and Security

We are committed to ensuring your information is secure. We use appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.

Data Retention

We only keep personal data for as long as necessary to:

Provide services
Meet legal, tax or accounting requirements
Resolve disputes

When data is no longer required, it is securely deleted or anonymised.

Sharing Your Data

We do not sell, lease or distribute your personal information to third parties.

We may share data with trusted service providers where necessary to operate our business (for example website hosting, analytics or email services). These providers are required to keep your data secure and only use it for agreed purposes.

International Data Transfers

Where any service providers are based outside the UK, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR requirements.

Cookies

What Is a Cookie?

A cookie is a small file placed on your device that helps websites function properly and remember preferences.

How We Use Cookies

We may use cookies to:

Analyse website traffic using tools such as Google Analytics
Understand visitor behaviour to improve website performance
Remember preferences (for example, dismissed pop-ups)

Cookies do not give us access to your computer or personal files.

Controlling Cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Controlling Information About You

When you submit your details via our website, you agree that we may contact you regarding your enquiry or order.

We will typically contact you via the email address or phone number you provide.

Your Data Protection Rights

Under UK data protection law, you have rights including:

Right of access – Request copies of your personal data
Right to rectification – Request correction of inaccurate data
Right to erasure – Request deletion of your data in certain circumstances
Right to restrict processing – Request limited use of your data
Right to object – Object to certain types of processing
Right to data portability – Request transfer of your data

You will not normally need to pay a fee to exercise these rights.

We aim to respond to all valid requests within one month.

To make a request, email: sales@theboardcompany.com

How to Complain

If you have concerns about how we use your data, please contact us first and we will do our best to resolve the issue.

You can also complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page.

If you have any questions about this policy or how we handle your data, please contact us using the details at the top of this page.